QuestMark’s Aesthetic Warranty
QuestMark’s flooring and traffic solutions warranties provide you with peace of mind that your investment is protected. QuestMark’s Aesthetic Warranty is a Single Source gloss and dust proof warranty that covers all the material, labor and tooling used to maintain your gloss.
When you purchase a floor system or traffic solution you are buying into your commercial flooring contractor. We take care of the floors, parking lots and parking decks that we install and service.
DiamondQuest: GOLD Warranty
Concrete Polishing System
- 10-year Dustproof Warranty for Floors
- Peace of mind for long-term product consistency
- On-site training of customer’s cleaning personnel
- Maintenance guidelines for daily cleaning
- 24/7 customer service with direct call access
DiamondQuest: PLATINUM Warranty
DiamondQuest System
- 15-year Dustproof Warranty
- Guaranteed minimum reading of 30+ gloss for three years
- Peace of mind for long-term product consistency
- On-site training of customer’s cleaning personnel
- Maintenance guidelines for daily cleaning
- 24/7 customer service with direct call access *Must use DiamondQuest pads and cleaner for eligibility
DiamondQuest: DIAMOND Warranty
DiamondQuest System
- 20-year Dustproof Warranty
- Guaranteed gloss reading within 10% of the original finished floor gloss reading for five years
- Peace of mind for long-term product consistency
- On-site training of customer’s cleaning personnel
- Maintenance guidelines for daily cleaning
- 24/7 customer service with direct call access
- MyQuestMark online floor management
- Maintenance Warranty Calculator
- Monthly / quarterly inspections
- Static coefficient of friction readings
- Gloss readings in designated areas
- Inventory and inspection of cleaning supplies, cleaning equipment and procedures
- Scrub and burnish services
- Transferable warranty - one time
- Safety assessment and recommendations *DiamondQuest pads and cleaners are provided and required to maintain eligibility.
Coatings: GOLD Warranty
- 3-year Warranty for Floor Coating Solutions
- Peace of mind for long-term product consistency
- Repair guidelines for standard upkeep
Coatings: PLATINUM Warranty
- 5-year Warranty for Floor Coating Solutions
- Peace of mind for long-term product consistency
- Repair guidelines for standard upkeep
- Preventative maintenance program to prolong the life of your investment
Coatings: DIAMOND Warranty
- 10-year Warranty for Floor Coating Solutions
- Peace of mind for long-term product consistency
- Repair guidelines for standard upkeep
- Preventative maintenance program to prolong the life of your investment
Traffic Solutions: GOLD Warranty
- 3-year Warranty for Traffic Solutions
- Peace of mind for long-term product consistency
- Repair guidelines for standard upkeep
Traffic Solutions: PLATINUM Warranty
- 5-year Warranty for Traffic Solutions
- Peace of mind for long-term product consistency
- Repair guidelines for standard upkeep
- Preventative maintenance program to prolong the life of your investment
Traffic Solutions: DIAMOND Warranty
- 10-year Warranty for Traffic Solutions
- Peace of mind for long-term product consistency
- Repair guidelines for standard upkeep
- Preventative maintenance program to prolong the life of your investment
*Request a sample warranty to review the language for standard terms and conditions.