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About QuestMark
Are you affiliated with CentiMark Corporation?
Yes, QuestMark is a division of CentiMark Corporation, an industrial and commercial roofing contractor headquartered in Pittsburgh, PA since 1968.
What sets QuestMark apart from other flooring contractors?
QuestMark is a leader in the industrial, commercial and retail flooring industry. We provide the following advantages over our competition:

  • - Self-performed installations
  • - Nationwide coverage and a National Accounts program
  • - 24/7 Customer support for emergency and non-emergency situations
  • - The financial backing of a Dun & Bradstreet 5A-1 rating
  • - Industry leading, single source gloss and dust proof warranties that cover all the material, labor and tooling
  • - A safety program second to none with dedicated safety managers and site-specific plans
  • - Customized solutions to meet your project's unique needs
  • - A commitment to give back to the community

If you'd like to hear more about what sets QuestMark special, please contact us.

What type of flooring solutions do you offer?
QuestMark, a nationally recognized commercial flooring leader, has dedicated crews who are highly trained and experienced in the installation and service of polished concrete, urethanes, coatings, resurfacers, decorative broadcast, along with floor repairs and maintenance. We also help protect your parking lots, parking decks, sidewalks and exterior concrete surfaces with our traffic solutions.

Learn more by visiting our Flooring Solutions and Traffic Solutions web pages.

Do you install floor solutions?
Yes! QuestMark is a nationally recognized commercial flooring leader and has been installing flooring solutions since 1968. We provide completely installed floor systems and support maintenance staff with our DIY flooring products.
Do you offer DIY products?
Yes! We have a full range of products designed for maintenance staff use. These include:

We are also able to support your in-house maintenance team to ensure excellent results. Reach out to your local office for more information.
What type of traffic solutions do you offer?
QuestMark has a line of traffic solutions designed for parking lots, parking decks, sidewalks and other exterior concrete surfaces.
Products
The product I'm looking for is not available. What should I do?
If you have purchased with us before and have an account, you can easily re-order in your My Account screen. Just log in, locate the order and click the re-order button. All items will be added to your cart and you may complete checkout. If you are a new customer, or don't yet have an account, you may reach out to your local salesman by using our Find Location page.
Where can I find product SDS and Tech Data information?
Please refer to our SDS & Tech Data library. Or you can reach out to us via email at shopsupport@centimark.com.
How do I know if your products will meet my needs?
If you have questions about which product would be best for your needs, you can review our SDS & Tech Data sheets. You can use our Locations page to reach out to your local project manager. If you prefer, you can request a demo of our products at your facility.
I have another product question.
Please use our Locations page to reach out to your local project manager or complete the Contact Us form to submit additional questions and a QuestMark representative will be in touch.
Account
Can I checkout as a guest?
Yes, you can. You may also choose to create an account during checkout.
What are the benefits to creating an online account?
Users with an online account have access to past order history, can easily create repeat orders or request a return and may ship with their preferred freight carrier. By saving locations in your address book for future use, you can reduce time in the checkout process. Also, if your company has contracted prices with QuestMark, those prices will be reflected in your purchase.
How do I set up an online account?
An account can be created within the My Account section of our website, or you can create an account at the end of the checkout process. Once created, we will apply any company discounts and add applicable tax exemptions.
How do I change my account password?
Password change requests can be made within the Account Information section of the website.
How do I set up my account to be tax exempt?
Once you have established an account with us and have provided valid exemption documentation, we can apply tax exempt status to your account. Documentation may be sent to shopsupport@centimark.com.
Orders
What credit cards do you accept?
We currently accept Visa, Mastercard and American Express.
Is my credit card charged when I place my order?
No, your credit card is only authorized at the time of purchase. We will process the payment when your order ships.
Is my credit card purchase secure?
Yes, your credit card transaction is completely secure. QuestMark uses the most advanced tokenization technology available to ensure your card data is never comprised at any point in your transaction. Tokenizing your data is a best-in-class approach that QuestMark utilizes to guarantee your peace of mind.
What if I'd like to use a Purchase Order?
Our PO Number payment method allows our customers to use a purchase order in lieu of a credit card during checkout. After your product ships, you will sent an invoice for payment remittance.
Can you connect to my company's procurement system?
Yes! QuestMark's online ordering system can connect to hundreds of procurement systems. Please contact our Ecommerce Manager, Bob Power, via email or 724-250-0585 to start the process.
Shipping
What is your shipping policy?
Please refer to our Shipping and Returns Policy page.
What shipping services do you provide?
We ship orders via Fedex or LTL, depending on order weight. Additionally, if you have an established relationship with a carrier we can ship your order collect. Carrier information would be captured during checkout.
Can I track my orders?
We don't currently provide online shipment tracking, but can provide the tracking information via email at shopsupport@centimark.com .
Other
Still need more help?
You can reach out to us via email at shopsupport@centimark.com with any other questions.
Have a representative contact me to Book a Demo
Thank You
Thank you for requesting a demo of our $1 products. You have taken the first step in identifying which solution will best fit your needs and environment.